I have enjoyed the people that served and assisted me on my week stay at the Barcelona. Two pools, the Kids pool and the Adult only pee pool. The Adult only pool is actually the bar pool, with that being noted , I have watched how many times people get out of the pool to go to the washroom while drinking all afternoon, there were a couple people that got out to go to the washroom , not many . Take that as you may. I think the ocean is cleaner in which I utilized to swim. I know , not the hotels fault for people disrespecting common things like NOT peeing in the pool. But 2 pools doesn’t quite do it. Second discontent are the restaurants, if you stay 3 nights the hotel gives you 1 Al LaCarte restaurant, so I had only 2 awesome meals. The 5 other nights were a packed buffet, i repeat a single buffet restaurant in which is full from start 6:30 to around 9:30, closes at 10:30. I have waited hungry for approximately 750 people to make it through 1 buffet restaurant, it’s now 2:30 hours waiting to eat. All the Al La Carte restaurants were 1/3 full most nights. This is not the serving staffs fault in which they are attentive to your needs. Its the upper management decisions on which restaurant will be open and etc., like I have said only 1 restaurant buffet for most everyone. I have stayed at the Dreams hotel right next to Barcelos over Christmas and this time spring break at Barcelos, plus I am a well travelled individual that has never seen before only 1 restaurant buffet open in a calibre of hotels like this one. I can see if the resort wasn’t busy, well maybe ok I can see cutting costs. But not very happy customers. If a person would enjoy open restaurants that are Al laCarte open to all, every night, go to Dreams. You get more for your money , Dreams is a solid 4 star, Barcelo is a 3 dim stars due to upper management’s cost cutting . Don’t get me wrong the frontline staff are incredible and when you get an Al laCarte it is very good food.
Calvin
mars 2025
It's everything you need to have a good rest and to enjoy some days at a nice beach. The beach is very clean and the sand is soft and enjoyable. The pools are nice too, although they may get a bit crowded. The food is good in general, but the food at the Mexican restaurant, Agave, is delicious. The service from the staff Is also great and professional. The amenities are good in general. I did not really miss anything.
Iván
avril 2024
Direct Beach access, buffet restaurant was great (variety & quality), mariachi show, gym and other sport amenities were the highlight from our stay. Not to forget, Staff has a great attitude and the strive to do their best across the board. Always ready to offer a friendly smile and help. Very proactive! Maintenance staff was doing some minor tweaks (painting, deep cleaning) while we were there, glad to see this property is managed well and appreciate the in house power generator! We didn’t drink much liquor so can’t comment on the alcohol quality. I appreciate the beer variety and the 24/7 access to the expresso & coffee machine!
Alejandra
novembre 2023
Very nice rooms, good ocean front location in Tongolunda bay, nice staff
Kyle
janvier 2023
The attention, the food the activities and facilities like the gym and pool, the food is excellent at least from my opinion, the rooms and bed are very cozy and the personal is very kind, the specialties restaurants are very nice too, too bad we didn't know we could try to get a reservation after 3
Eduardo
avril 2023
clean , beautiful, lots of bottled water supplied and and endless supply of beverages. the buffets were very good. Tons of fresh fruit and vegetables with every meal as well as many other food choices. loved the Mexican food choices.
Darlene
février 2023
It was clean and comfortable. Staff was very helpful and kind. Food was good.
Dean
juillet 2024
beautiful spot! clean
Cynthia
avril 2023
The food was really good. We also liked the location. The resort was clean and pleasant to be at. The beach was lovely and clean to stroll on any time of the day. The weather was terrific!
Darrell
février 2022
This is our 4th trip to this location. The staff is friendly and very helpful. Great entertainment every evening. Very relaxing atmosphere. Food is awesome. A great trip for families.
Clerine
mars 2023